Data Privacy Policy


This Data Privacy Policy (“Policy”) applies to the website Tanika Philippines (“we”, “us”, “our”, “Website”) and explains how we collect, use, disclose, and protect your personal data when you visit or use the Website.

1. What information we collect

When you use our Website, we may collect different types of information:

a. Personal Data
– Information you provide us directly (e.g., when you fill out a contact form, newsletter signup, request for quote, or other inquiries) such as your name, email address, phone number, shipping/billing address, company name.
– Payment & billing information if you make purchases (via our e-commerce or ordering system) — though note: if payments are handled by third-party gateways, see section 5.
– Account login details, if you register an account on our Website.

b. Non-personal / Technical Data
– Usage data (pages visited, time spent, click behaviour, referring URL, device & browser type).
– Cookies, web beacons, log files and similar technologies (see section 8).
– Location data derived from your IP address (city/region level) but not precise GPS unless you explicitly share it.

2. How we use your information

We use the collected information for the following purposes:

  • To provide, operate and maintain our Website and services.

  • To process your orders, manage your account, send you updates (order status, shipping, service announcements).

  • To respond to your inquiries, requests or customer support issues.

  • To send you marketing communications (if you have opted in) about new products, promotions, offers — you may opt-out at any time.

  • To monitor and analyse usage of our Website, improve our services, develop new features, understand customer behaviour and trends.

  • To ensure security, prevent fraud and protect rights of us and others.

  • To comply with legal & regulatory obligations (e.g., tax, audit, consumer protection).

3. Legal basis for processing (if applicable)

In jurisdictions such as the European Economic Area (EEA) or where local data protection law applies, we rely on one or more of the following legal bases:

  • Your consent (e.g., subscribing to a newsletter).

  • Performance of a contract (e.g., fulfilling an order or service you requested).

  • Compliance with a legal obligation.

  • Legitimate interests of our business (e.g., improving services, fraud prevention) — provided these interests are not overridden by your rights.

4. Disclosure of your information

We may share your information in the following situations:

  • With our service providers, business partners or subcontractors who help us run our Website, payment processing, shipping/fulfilment, marketing, analytics — subject to confidentiality / data-processing agreements.

  • With our affiliates or related companies.

  • If required by law or legal process (court order, government request, regulatory obligation).

  • To protect our rights, property or safety, or that of our users or the public.

  • In the event of a merger, acquisition or sale of all or part of our business: your data may be transferred to the acquiring entity (with notice).

5. Payment & third-party services

If you make purchases on our Website, payment may be processed through third-party gateways (e.g., credit card processors, PayPal, etc.). Those providers have their own privacy policies — we recommend you review them. We do not store your full payment card details unless explicitly stated.

We may also integrate third-party services (analytics tools, advertising networks, social media plugins) which may collect data about your visits to our Website — see section 8 for cookies & tracking.

6. Data retention

We will retain your personal data only as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Once no longer needed, we will securely delete or anonymise it.

7. Data security

We implement appropriate organisational, technical and physical security measures to protect personal data against unauthorised or unlawful access, alteration, disclosure or destruction. Examples: secure servers, encryption (where appropriate), access controls.
However, no method of transmission over the internet is 100% secure — we cannot guarantee absolute security.

8. Cookies & tracking technologies

Our Website uses cookies and similar tracking technologies to collect non-personal data and improve your experience.

  • “Essential” cookies: required for basic website functionality (e.g., shopping cart, login).

  • “Performance/Analytics” cookies: gather usage information (pages visited, how long etc.).

  • “Advertising/Marketing” cookies: used to deliver relevant adverts and measure campaigns.
    You may, through your browser settings, refuse or disable cookies (though this may affect some website features).

9. Your rights

Depending on your jurisdiction, you may have certain data subject rights:

  • Access: you can request a copy of the personal data we hold about you.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure (“right to be forgotten”): request deletion of your personal data (subject to legal exceptions).

  • Restriction of processing: request that we limit the way we process your data.

  • Portability: receive your data in a structured, machine-readable format (where applicable).

  • Withdraw consent: if you previously gave consent (e.g., newsletter) you can withdraw at any time.

  • To object: to our processing based on legitimate interests or direct marketing.
    To exercise these rights, please contact us using the details in section 11. We may need to verify your identity.
    Note: We may refuse requests that are manifestly unfounded, excessive or require disproportionate effort (subject to applicable law).

10. International data transfers

If we transfer your personal data to a country outside your jurisdiction (for example to our service providers abroad), we will take appropriate steps to ensure that your data is protected in accordance with this Policy and applicable data protection laws (for example, by using standard contractual clauses or ensuring an adequate level of protection).

11. Contact information

If you have questions about this Policy or wish to exercise your rights, please contact:
Email: [email protected]
Address: Bldg 40, Philexcel Business Park, M.A.Roxas Highway,, Clark, Philippines
Phone: (045) 499 5136

12. Changes to this Policy

We may update this Policy from time to time (for example when our services change, laws update or we incorporate new features). When we do, we will revise the “Last Updated” date above and post the new version on our Website. We encourage you to review the Policy periodically.
If the changes are significant, we may provide a more prominent notice (e.g., email or website banner) and seek your consent again if required by law.